Refund policy

At wellwicks, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to wellwicks within 7 days of delivery.

Please contact our Customer Care team via email at info@wellwicks.com and we’ll help get the process started.